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Returns Policy and Guarantee:

One year replacement guarantee applies on all TCC ENERGY TECHNOLOGY LIMITED items.

RMA Procedure:

  • Contact sales or account representative regarding defective products as soon as detected.
  • Complete the RMA form and send to us by Fax or E-mail.
  • RMA number will be assigned within 3 days.
  • Return defective product to us within one week by prepaid freight.
  • Upon arrival of returned goods, confirmation will be sent out within 2 days.
  • Normal repair time 1 week. Remanufacture of product may require additional time. If the goods cannot be returned on time, the customer will be informed, and alternative solutions such as replacement will be provided.


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